Legal Disclaimer

Last updated: June 2026 · Galdyr (ABN 38 616 209 521)

AI Limitations

The Galdyr service uses artificial intelligence to handle phone calls and capture information from callers. AI can make mistakes. It may mishear words, record information incorrectly, misunderstand accents or unusual terminology, or fail to capture a lead entirely. Galdyr does not guarantee the accuracy or completeness of any information captured during a call. You should always verify lead details with your customers before acting on them.

Not a Human Receptionist

The AI handling calls is not a human and does not have professional trade knowledge. It cannot diagnose faults, assess safety risks, or give technical advice. Callers with urgent safety concerns should be directed to contact you directly or call 000 in an emergency.

No Professional Advice

The AI is not a licensed tradesperson, legal adviser, safety inspector, or professional of any kind. Nothing it says to a caller constitutes professional advice. Galdyr is not responsible for any action a caller takes based on what the AI says during a call.

Service Availability

Galdyr operates over third-party telephone and cloud infrastructure. We cannot guarantee 100% uptime. Service may be unavailable due to network outages, carrier issues, maintenance windows, or events outside our control. Galdyr is not responsible for any business loss, missed jobs, or lost customers resulting from service interruptions, whether caused by Galdyr or by third-party providers.

Call Recording Notice

Calls handled through Galdyr may be recorded. A recorded message is played at the start of each call to notify callers. Recordings are used for lead capture and quality assurance, and are stored securely. See our Privacy Policy for full details.

Accuracy of Lead Information

Lead details are captured by AI from spoken conversation. Errors in transcription are possible. Galdyr is not liable for losses arising from incorrect, incomplete, or missed lead information.

General

This disclaimer does not limit any rights you have under the Australian Consumer Law that cannot be lawfully excluded. Our full Terms & Conditions and Privacy Policy govern your use of the Service.